In an emergency call 000 first

Northpark Emergency Department Close to home. Minimal wait time. Be cared for sooner, with or without private health insurance.

 

As with all private emergency departments there are out-of-pocket costs associated with your treatment. At Northpark Private the out-of-pocket ED fee is $280, which is competitive with other private emergency departments. This fee needs to be paid on the day.

Depending on your treatment, you may also incur radiology costs, and a portion of these is claimable under Medicare. Pathology is bulk billed.

Whether you have private health insurance, WorkCover, Veteran’s Affairs or are uninsured, you can be assessed and treated at our ED.

Emergency Department fees are not covered by private health insurance as per Private Health Insurance Act 2007. Private health insurance covers patients once admitted into hospital.

Within minutes of your arrival, a nurse will assess you depending on the severity of your illness or injury. Average wait time is less than 10 minutes. A doctor will also assess you and decide on the best treatment; either admitted into hospital or you’re treated and sent home with a GP follow up.

An impressive 89.5% of our patients rated their treatment and care at Northpark Emergency Department as very good (Jul-Sep 2020).

We also achieved a Net Promoter Score (would recommend) of 77.9, in the same period. NPS scores between 70 and 100 are considered world-class.

The ED is staffed by experienced emergency doctors who are on duty 8am-10pm, seven days a week and provide:

  • Emergency medical and nursing onsite
  • Onsite radiology
  • Onsite pathology collection
  • Rapid assessment
  • Resuscitation bay
  • Onsite High Dependency Unit
  • Specialists, physicians and surgeons on call.

 

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